What Our Patients
Say About Our Service

We are proud to offer comprehensive services to meet the needs of adults, seniors, and pediatric patients. Our team of professionals specialize in providing personalized medical care for all our patients.

Richard is an amazing ocularist. I'm an optician (sell and make glasses) and have worked with optometrists for years and even on close inspection through their microscopes they're amazed at the work Richard did on my eye. Monocle Optical is a small eyeglass shop I own in Las Vegas and even when I tell people I named the store Monocle because I only have one eye, many don't believe that my eye is prosthetic. There are even a number of big company ads around the country with my face and his eye in them!
Eric H.
Las Vegas, NV
Richard, and Travis are both amazing (the whole office is) they make you feel like family, and you can feel their concern for whatever problems you have. They go above and beyond to try and make you as comfortable as possible. I can't recommend these guys highly enough! As soon as you walk through the front door the receptionist makes you feel welcome.
GA
Salt lake City
These guys are great. Pay attention to detail. This would seem to me like a cash grab business. You only need a glass eye once every decade so you would think it is a in and out business. They want their work to last and they want their work to be so epic that people to cannot be able to notice you have a glass eye.
Ash H.
Salt Lake City
This man is AMAZING! He is a life changer! I've been seeing him for 20+ years and I HIGHLY recommend him. His staff is also so kind and sweet. I am happy to share my story with anyone who has questions about getting a prosthetic.
Nancy J.
Salt Lake City
Receiving a prosthetic eye is highly emotional. I experienced the stages of grief and was pretty hopeless when I met the team at EPU. I asked my doctor to put me in touch with an actual client of EPU to get a sense of how to navigate this new territory. The client I met RAVED about Travis and couldn't have been more pleased. This gave me hope. I chatted with Rich on the phone for about an hour before I scheduled an office visit. He was excellent, highly empathetic, and urged me to come in. I did. BEST CHOICE EVER! MY LIFE IS COMPLETELY CHANGED!!! The only regret I have is not finding this team earlier in my life! For nearly two decades, I have been fighting to save my eye - countless surgeries and treatments...I can't even begin to count how much of my life I've spent in doctor's offices ... The thing that is most exciting about this process is that with a simple conformer, my eye condition is dramatically improved. I even had TWO TEARS! Over about six months, we have tested about several conformers and 2 prosthetic eyes. The innovation, beauty, and craftsmanship of the work is extraordinary. We are still in the process of combining the best of clarity and vision with aesthetics. I am confident that over the next few months we will achieve that balance. Here's why you should choose EPU. Because I had little sensation in my bad eye, I didn't know that the conformer had popped out. This occurred just before Labor Day weekend. Imagine holding your eyes open for 5 days straight. The burning is intense and the problems significantly increased. I wasn't able to find Rich's number, so I did some digging and came across Travis's contact info. I messaged him with the urgency of my situation. He responded immediately. The next day (their day off and beginning of the long weekend) Rich came in to make me a new conformer. My eye has never felt better. I am profoundly grateful for people who seek to help - to make a difference, and to change lives. The iterations of conformers and prosthetics will continue, and I KNOW that one of these days, the perfect balance between comfort, clarity, color, and symmetry will be reached. Thank you, Rich! Thank you, Travis!
Dr. L McConnell
Salt Lake City

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